Products

Products

Datem design and manufacture a wide range of mechanical and electronic systems for use in both the offshore oil & gas and geotechnical markets.

Services

Services

At Datem Ltd, we offer specialised services including but not limited to CPT system servicing, calibration, and repairs, along with bespoke engineering solutions, expert training, and ongoing technical support to meet all your geotechnical project needs.

38 years of experience

Global coverage

85 CPT systems worldwide

Outstanding customer service

Technical Support

Technical Support

At Datem Ltd, we are committed to providing ongoing support for all our clients using the Neptune 3000 and Neptune 5000 Cone Penetration Testing (CPT) systems.

At Datem Ltd, we are committed to providing ongoing support for all our clients using the Neptune 3000 and Neptune 5000 Cone Penetration Testing (CPT) systems. Our dedicated technical support team offers free expert assistance to help you get the most out of your equipment, ensuring smooth operation and minimising downtime.

Our support services include:

  • Real-Time Troubleshooting: Immediate assistance to resolve any operational issues quickly and effectively.
  • Expert Guidance: Access to knowledgeable technicians with in-depth expertise on Neptune CPT systems, helping you with everything from system setup to advanced operations.
  • Software Support: Assistance with software updates, data acquisition, and real-time monitoring systems to ensure your equipment runs at peak performance.
  • Remote Diagnostics: Our team can help identify and troubleshoot potential issues remotely, saving you time and resources.

We’re here to support you throughout the lifespan of your Neptune CPT systems, ensuring maximum efficiency and project success. Contact our technical team for any assistance you need.

Contact us

For more information contact us on +44 (0)1529 419970 or

Contact us